Welcome to Habitat Store, your destination for thoughtfully designed home essentials. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website and making a purchase, you accept these terms in full.

1. General Information

Store Name: Habitat Store

Website: habitathomestore.com

Company Address: 1944 Moore Avenue, Fort Worth, TX 76104, United States

Customer Service Email: [email protected]

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Not use our website to distribute viruses or malicious software
  • Comply with all applicable local, state, national, and international laws and regulations
  • Be responsible for maintaining the confidentiality of your account credentials

3. Products and Services

3.1 Product Descriptions

We take care to ensure our product descriptions are accurate, but colors may vary slightly due to monitor settings. If you receive a product that doesn’t match its description, you may return it following our Returns Policy.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and either cancel the item or offer a suitable alternative.

3.3 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Bedding (including duvets, bed sheets, and duvet covers)
  • Cushions
  • Cookware

Exceptions are made for damaged or defective items.

4. Order and Payment Terms

4.1 Order Process

Your order represents an offer to purchase our products. We reserve the right to accept or decline your order for any reason. Order acceptance occurs when we send you an order confirmation email.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to change prices at any time without notice.

5. Shipping and Delivery

5.1 Shipping Areas

We deliver worldwide excluding Asia and some remote areas. If we cannot ship to your location, we will notify you during checkout.

5.2 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (delivery within 10-15 business days after shipping)
  • Free Shipping: Available on orders over $50 via EMS (delivery within 15-25 business days after shipping)

5.3 Processing Time

All orders are processed within 1-2 business days before shipping. You’ll receive a confirmation email with tracking information once your order ships.

Note: Delivery times are estimates and may vary depending on your location and customs processing.

6. Returns and Refunds

6.1 Return Policy

  • Returns accepted within 15 days of delivery
  • Items must be unused, in original condition with all tags attached
  • Original packaging and proof of purchase required

6.2 How to Return an Item

  1. Initiate your return by emailing our customer care team at [email protected] within 15 days of delivery with your order number
  2. Securely repack the item(s) in original packaging with all tags attached
  3. Ship your return to: Habitat Store Returns, 1944 Moore Avenue, Fort Worth, TX 76104, United States
  4. We recommend using a trackable shipping service

6.3 Refund Information

  • Processing time: 3-5 business days after we receive your return
  • Refund method: Original payment method
  • Timing: Allow 7-10 business days for the refund to appear in your account

6.4 Return Shipping Costs

  • Returns due to our error (wrong or damaged item): We cover return shipping
  • Other returns: Customer responsible for return shipping fees

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Habitat Store or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Habitat Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use the website or services
  • Any unauthorized access to or alteration of your transmissions or data
  • Any third-party conduct on the website
  • Any delay or failure in performance beyond our reasonable control

Our total liability for any claim related to these terms or your use of the website shall not exceed the amount you paid to us in the last six months.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]

Mail: Habitat Store, 1944 Moore Avenue, Fort Worth, TX 76104, United States

Last Updated: [Insert Date]